COVID-19 Impacts

We Updated: 25th August 2020

It's mostly business as usual for us at Dog & Gun Coffee however there are some delays to be aware of before ordering:

Auspost delays 

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UPDATE FOR DELIVERIES TO VICTORIA FROM 25/08/2020.

AusPost have notified us that extra delays of up to 3 days will be experienced for orders to Victoria due to the increased restrictions in the state.

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Postage times have increased significantly due to the high demand on postal services, the lack of flights to transport parcels and the social distancing restrictions in place at Auspost facilities.

In some cases, tracking numbers will appear to not be working but if you have received a fulfilment notification from us, rest assured your order is in the post.

Please allow up to 10 business days before contacting us about the status of your order. There is usually very little we can do but we're happy to follow up.

Express orders continue to be prioritised by Auspost and will be the fastest way to receive your orders. Please note that Auspost cannot guarantee delivery timeframes at this stage, even for Express post.

International orders - NZ orders are currently taking around 7-10 days Express and 10 - 14 days Standard Shipping. Orders to the USA, UK and Europe are expected to take up to 21 days Standard Shipping.

Thanks for your understanding. As always, your support is greatly appreciated.