If the system is saying you do not have an account please create a new account. Your subscription products will be linked to it.

If you are still having issues please contact us here so we can send you an account activation email.

Log into your account and update payment details.

Please click here to request a subscription login link. You will need to use the email associated with your subscription.

You can skip and reschedule future shipments through your account at any time.

If you would like to permanently cancel your subscription please click here to contact us as we will need to cancel it for you.

Subscriptions can only be cancelled after two orders have been processed (this protects us from those seeking a discounted purchase)

While logged into your account, click 'Edit' on your subscription product then ‘Swap’ to swap it over.

If the system is saying you do not have an account please create a new account. Your subscription products will be linked to it.

Any issues with this, just contact us here

You can add new products to your subscription while logged into your account. This will only apply to future orders that haven't been processed yet.

At the top of your subscription page you’ll see a section marked ‘ADD TO YOUR NEXT ORDER...’. 

• Click ‘See more products’
• Search for and select the product you’d like to add
• Select ‘add subscription’ in the purchase options. This will add the product to all future orders.

If you have any questions please email us here.

You can add a once-off purchase to your next subscription order while logged into your account.

At the top of your active subscription page you’ll see a section marked ‘ADD TO YOUR NEXT ORDER...’

Here you’ll be able to search for any product and you’ll get 10% off if you add it to your next order. This may incur an additional shipping cost.

Yes, our pre loaded drip filters are now available through subscription.

Whole Bean will arrive as whole, complete beans that will require grinding. Whole beans are perfect for espresso machines that have built in grinders or for households that have a bean grinder. Buying your coffee in whole bean form means you have full control over the results.

Plunger grind is a coarse, ground coffee that is most suitable for households using pour-over drip filters or a French Press for their brews.

Espresso grind is a fine, powdery ground coffee that is suitable for espresso machines (that don’t have a grinder), moka pots, reusable coffee pods, aeropress & zero presses.

Plunger (coarse) grind coffee will be best for a French Press.

Espresso (fine) grind is great for espresso machines or for the optimal experience you can buy beans and grind them yourself.

Our Espresso (fine) grind should work well in your re-usable coffee pods but for optimal results we recommend grinding your own beans for the perfect grind size

Our Espresso grind is best for the Zero press.

Red Stag is our best selling coffee and Full Send is a close second.

Yes, our Hog Choccie is Gluten Free so get into it!

We recommend consuming your Naked Pack of Pre-Loaded Drip Filters within 6 weeks of opening. Ensure you seal the packet between use.

We recommend storing your coffee in a cool, dry place out of direct sunlight. Once opened store in an airtight container.

Our coffee is roasted in small batches and leaves our warehouse with a Best Before date usually being around 6-8 weeks from the date of roasting. The flavour of most coffees peaks around two weeks after roasting, so it's ideal to purchase in quantities that will last you 2-4 weeks.

We don't, we are an online retailer only.

However, we do have several stockists throughout Australia & NZ, click here to see if there's one nearby!

We don't allow pickups as this can be difficult for your team to manage, sorry!

At this time we do not offer samples of our coffee.

We do offer discounted coffee bundles, though. So you can try a few flavours at a lower price - up to 15% off!

Dog & Gun Coffee currently ships all over the world (including the US). However we cannot guarantee that Australia Post will service your country.

You will need to input your address during checkout to find out about your exact location.

To change any details regarding your order please contact us here immediately.

If your order has already been dispatched it will need to be redirected. Unfortunately, once your package is on board for delivery or delivered it is out of our hands.

You should receive a confirmation email directly after purchase. Please check your junk/spam folder.

You will receive a tracking number in your email (check junk/spam folder) once your order has been processed. Alternatively you can contact us here

To change any details regarding your order please contact us here.

Unfortunately, if your order has already been dispatched it is out of our control.

As stated on our product listings, our T-Shirts and Hoodies are made to order and fulfilled in a different warehouse - separate to coffee orders. This means if you order both coffee and apparel they will arrive in separate packages.

Please allow up to 15 business days for your apparel to be shipped.

If it's been over 15 business days since you ordered apparel and you haven't received a tracking number via email, please contact us here.